Dear Courtney,
We would like to take this opportunity to thank you for kindness, compassion, and patience with us during this difficult time in our lives. You went out of your way to make sure all of our questions and concerns regarding the process were answered. You are great at your profession. Everything turned out wonderful considering the circumstances due to the coronavirus. You accommodated our family which meant the world to us! Thank you again. It takes a special person to do what you do. That person is you!